To sustain and continuously develop your career, you need to acquire skills in digital technology

One of the lessons learned from the pandemic is that we live in an unstable world and things are changing at lightning speed. You cannot expect your life and work to remain static. To survive and thrive, it is imperative to anticipate future changes and learn to adapt to new environments.

It is evident at this point that technology will be one of the dominant trends for the foreseeable future. To future-proof your career, you need to accept this reality and take steps to ensure you acquire the skills and tools necessary to keep up with the rapidly changing digital world online.

There is a pressing global digital skills gap. This is a serious concern, but there are also opportunities to improve the mismatch between business needs and available talent. As businesses around the world rapidly shift to digital-first models, the demand for employees with the required digital skills has exploded and there is an urgent need for global investment to close the digital skills gap.

Selling powerthe global cloud-based software company headquartered in San Francisco, California, has released its Global Digital Skills Index revealing a growing global digital skills crisis and the urgent need to act. The index is based on more than 23,500 workers in 19 countries indicating they are ready to learn the key digital skills businesses need today and over the next five years.

Here are some key highlights:

  • New Salesforce Digital Skills Index Reveals 73% of Workers Worldwide Feel Unprepared for the Future of Work
  • Almost three-quarters of respondents feel unprepared to operate in a digitally driven world, with only 28% actively involved in digital skills training
  • A significant gap is emerging between everyday digital skills and those needed at work, especially among younger workers
  • Using collaborative technologies is seen as the most important digital skill for workers in the next five years
  • Although the research highlights that some countries feel more digitally ready than others, it is clear that all nations still have a lot of work to do.
  • While the vast majority of respondents in North America (83%), Europe (82%) and Asia-Pacific (70%) have “advanced” or “intermediate” social media skills, only one third in each (31%, 24% and 34%, respectively) feel prepared for the professional digital skills needed in the next five years.
  • More than half of Index respondents (51%) want to learn new skills to help them advance in their careers. By harnessing the potential of the existing workforce, companies can accelerate progress towards closing their skills gaps.
  • The index also reveals that younger respondents have more confidence and ambition to learn new skills – 83% of Gen Z respondents are “actively” learning and training for the skills needed over the next five years by compared to 12% of baby boomers.

Technology is not an impenetrable fortress that you cannot enter. This industry has changed. If you want to pivot or reinvent yourself, there are now ways to get your foot in the door of the tech sector. Don’t worry if you lack experience or a college degree.

For example, Selling powerwhich provides customer relationship management services, enterprise applications focused on customer service, marketing automation, analytics and application development, offers a free program to help you get into this area growing profit.

Selling power is a huge company with over 150,000 companiess around the world using its tools and products. It’s a huge ecosystem. It is so vast that there is an urgent need to find people with the skills required to work in the technology company and the thousands of other organizations that use their products and services. This is a tall order in the current era characterized by the Great Quit in which around 4 million people quit their jobs every month, and 11 million jobs become available, making it difficult even for businesses the most prestigious, to find, attract, recruit and retain talent.

To address this dilemma, Salesforce offers access to digital skills through its free e-learning platform. Starting point, which has helped more than 3.9 million people learn new skills for the future of work. This program teaches the basics of technology, with an emphasis on specialization in Salesforce software and systems.

If you’re stuck in your job and can’t see a way forward, want to move into a high-paying position with future growth opportunities, their courses might get you in the door. At the end of the program you will be qualified, for example, as Selling power administrator. The position pays around $75,000 to $95,000. The next step as an app developer could bring in an average annual compensation of around $125,000. Once you are in the door, the opportunities are open.

There is a partner Pioneer Communityallowing people to learn alongside Selling power peers and experts. Selling power has also created partnerships with leading education providers and offered learning, training, grant and philanthropic programs internationally. They help find roles with companies that use their products and need help.

According to this year IDC Salesforce Economics StudySalesforce and its global ecosystem of partners will create 9.3 million new jobs by 2026. “For Selling power, it’s not just about creating new technologies and career opportunities; we need to pave the way for these new jobs,” said Kris Lande, SVP Marketing and Community at Salesforce.

Lande also points out that “business-led collaboration is essential. Now, more than ever, businesses have a responsibility to create close collaboration with governments, partners and communities to address the growing skills crisis. The tech giant offers a range of programs and initiatives to help create the jobs of the future and fill them with well-equipped candidates.

Salesforce workforce development programs include the following:

  • Pathfinder Training Program is a workforce development program that prepares individuals with the technical, business, and soft skills needed to pursue a career in the Salesforce ecosystem.
  • Salesforce Military offers free online training courses and no-cost certification exams for active duty military, veterans, and military spouses. Salesforce also connects attendees with potential employers.
  • Salesforce Talent Alliance is an initiative that connects partner companies to a diverse pool of Salesforce-trained candidates.
  • Pioneer Connect helps people connect to mentorship and career opportunities through online events and resources.

A few of the many success stories:

Tony Nguyen ran a sandwich shop and was fired when the pandemic caused the shop to close. Tony started honing his skills on Trailhead and earned two Salesforce certifications. Today, he is a Salesforce administrator at Calabrio.

Marquita Sidibe was a bartender and waitress who wanted a more stable career. She learned Salesforce skills with the help of Trailhead and the Pathfinder training program. Today, she is a Salesforce Business Analyst at Liberty Mutual Insurance.

Zac Otero did not graduate from high school or attend college. He was working in a meat processing plant when he discovered that the plant was closed. Using Trailhead, he learned the skills he needed to land his first full-time Salesforce admin job. Today, he works as a Salesforce Analytics admin and continues to build his skills with Trailhead.

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